Should I send these if they already replied?

No. If they asked a question, promised a date, or said they paid, do not paste another reminder on that thread. That is the job Scotive pauses for.

Where does the payment link come from?

Use the pay URL you already have in QuickBooks, Xero, FreshBooks, Stripe, PayPal, or your bank. Scotive puts that existing link in the draft. It is not a payments company.

Templates

Payment reminder email template

Copy these for a short heads-up before due, or an outstanding payment reminder a few days later. Every one includes invoice number, amount, due date, and a payment link. If you have a pile of open invoices, Scotive writes the next one from the Gmail or Outlook thread instead of you pasting.

Start free trial Past due wording

01What to include

Four things every payment reminder should have

Invoice number
Amount
Due date
A payment link they already know how to use

Swap the examples (INV-2041, $2,400, Sarah) for yours. Send from your own Gmail or Outlook address — people ignore mail from the invoicing-tool domain.

02Copy and send

Three templates

These stay friendly. Overdue situations that need more context live on the past due invoice reminder page.

Before due — short heads-up

Subject: Invoice INV-2041 is due Friday

Hi Sarah,

A quick heads-up that invoice INV-2041 for $2,400 is due this Friday, 18 April.

You can pay here: [payment link]

Thanks,
Alex

Outstanding payment reminder — due date just passed

Subject: Friendly reminder on INV-2041 ($2,400)

Hi Sarah,

Just a friendly reminder that invoice INV-2041 for $2,400 was due Friday, 18 April.

If it is already on a payment run, you can ignore this. Otherwise you can pay here: [payment link]

Thanks,
Alex

Unpaid invoice reminder — still friendly

Subject: Following up on INV-2041

Hi Sarah,

Following up on invoice INV-2041 for $2,400, due 18 April, which is still open on our side.

Happy to resend the invoice or the payment link if that helps: [payment link]

Thanks,
Alex

03When not to paste these

Skip the template if they already talked

If they promised a date, asked a question, said they paid, or paid in part, a generic outstanding payment reminder is the wrong email. That is when a dated reminder from QuickBooks, Xero, or FreshBooks feels dumb — and when Scotive holds, then drafts from what they actually wrote.

One late invoice: paste a template. A pile of open invoices: 30-day free trial. Then $49/month, or $490/year (2 months free).

FAQ

Frequently asked questions

Should I send these if they already replied?: No. If they asked a question, promised a date, or said they paid, do not paste another reminder on that thread. That is the job Scotive pauses for.
Where does the payment link come from?: Use the pay URL you already have in QuickBooks, Xero, FreshBooks, Stripe, PayPal, or your bank. Scotive puts that existing link in the draft. It is not a payments company.

Stop pasting the same reminder.

Scotive drafts the next payment reminder from that client’s own words, puts your pay link in, and pauses when they reply.

Start free trial