Do I turn off FreshBooks invoice reminders?

You can keep FreshBooks as the invoicing tool. Scotive follows up from Gmail or Outlook on the thread that belongs to that invoice, so you are not stacking a canned FreshBooks note on top of a live conversation.

Does Scotive replace FreshBooks?

No. You still create invoices and mark them paid in FreshBooks — or QuickBooks or Xero, if that is what you use. Scotive reads those invoices and the matching inbox thread.

FreshBooks

FreshBooks invoice reminders know the date — not the thread

FreshBooks can send automatic invoice reminders when something is late. It cannot see that the client promised Friday in Gmail or Outlook. Keep FreshBooks. Scotive fetches the invoice, reads that conversation, and drafts the next follow-up from your address.

Start free trial How the software works

01What FreshBooks sees

FreshBooks invoice reminders vs the inbox

FreshBooks invoice reminders are good at amount, due date, and paid or not. They are blind to the thread where the client actually talks.

FreshBooks

Knows the calendar

Due date passed, send a late reminder. That stamp does not know if they already replied, named a pay date, or said they paid.

Gmail or Outlook

Knows what they said

Paying Friday, a missing PO, “we already paid,” a question on scope. Scotive matches that thread to the FreshBooks invoice.

02Why people still chase by hand

FreshBooks invoice reminders do not pause

If the client already replied, the next FreshBooks reminder can still go. Mail from the invoicing tool is also easier to ignore than a note from your Gmail or Outlook address on the thread they already have. You are the one who notices and writes “just checking in.”

Scotive holds when they talk, waits until a promised date, and does not chase once FreshBooks — or QuickBooks or Xero — shows paid. Friendly follow-ups can send on a schedule you approve, with the pay link you already use. Firmer emails wait for a click. 30-day free trial.

FAQ

Frequently asked questions

Do I turn off FreshBooks invoice reminders?: You can keep FreshBooks as the invoicing tool. Scotive follows up from Gmail or Outlook on the thread that belongs to that invoice, so you are not stacking a canned FreshBooks note on top of a live conversation.
Does Scotive replace FreshBooks?: No. You still create invoices and mark them paid in FreshBooks — or QuickBooks or Xero, if that is what you use. Scotive reads those invoices and the matching inbox thread.

Keep FreshBooks. Follow up from your inbox.

Connect Gmail or Outlook and QuickBooks, Xero, or FreshBooks. Scotive drafts the next reminder from what they actually said.

Start free trial